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PropTech AI, built into the platform, not bolted on
AI in Mercato works on the data the platform already keeps: your leases, retailers, cheques and incidents. It answers, drafts and matches; your team decides.
Ask Mercato
Ask your mall a question
An assistant inside Mercato that answers from your company's own records, in Arabic or English, typed or spoken.
- Answers with evidence: a table of the real rows behind every answer, with links to open each record.
- Voice in and out, in Arabic and English.
- Read-only: it looks things up through the same queries the screens use and cannot change anything.
- Scoped to the user: it sees only what the user's role may see, and hides amounts from users without money access.
Across the platform
AI and automation where the work happens
The morning brief
Each user starts the day with a short summary of what needs them: overdue rent, bounced cheques, expiring certificates, open incidents.
MCP server for your agents
The same read-only tool catalogue Ask Mercato uses, exposed through an MCP server with OAuth, so Claude and other AI agents can work with your data under your rules.
Lead automation
Retailers on the waiting list are matched to spaces as they come free, and applicants pass a pre-lease check before an offer is made.
Incidents from WhatsApp
A security officer sends text, a voice note, photos or a location on WhatsApp. AI transcribes Arabic or English voice notes and drafts a structured incident record; serious ones start an escalation ladder.
Scheduled insights
Rent rolls, arrears, VAT and security registers delivered by e-mail on a schedule, from the same numbers as the ledger.
Visitor intelligence
Shoppers who opt in through POS receipts or guest Wi-Fi become visitor profiles with visits, zones and spend, for campaigns that respect consent.
Answers from the help centre
Ask how to do something and the assistant answers from the shipped step-by-step guides, not from guesswork.
Privacy and control
Your data stays yours
AI features are add-ons you switch on. When you do, they work inside the same permissions and audit trail as everything else.
Security at ReoSoft- Not used for training: customer data is not used to train AI models.
- Role-scoped answers: the assistant sees only the tools and records the user is allowed to use.
- Private conversations, each user's own, and deletable.
- Your own key: a company can connect its own AI provider key.
See Ask Mercato on your data
We will load a sample of your centre and let your team ask it anything, in Arabic or English.