Software that runs real estate across the Middle East
ReoSoft is property technology for the Middle East: operations software, with AI built in, for the teams who lease, collect, maintain and report on property. Arabic and English throughout, with the region's tax and lease rules built in.
Our product
Run the whole centre from one system
Mercato is mall and retail-centre management software: leasing, turnover rent, service charges, collections, accounting and mall operations, with a portal for every retailer.
- Turnover rent from portal or POS sales declarations, with breakpoints and a year-end true-up.
- Service-charge recovery from budget to reconciliation, and a marketing fund retailers can see.
- Collections built for the region: post-dated cheques, receipts, arrears and the cash safe.
- Mall operations: work orders, planned maintenance, permits, incidents, fit-out and procurement.
- Insight on demand: dashboards, scheduled reports and Ask Mercato, in Arabic or English.
Solutions
One platform for the whole property operation
Six solution areas on one data model, so leasing, finance, facilities and the people in the building all work from the same record.
Mall and retail management
Leasing, turnover rent, service-charge recovery, the retailer portal and mall operations. Mercato, shipping today.
Learn more →Property development and sales
Inventory, buyer leads, reservations, sale agreements with payment plans and handover, for development clients on request.
Learn more →CAFM and facilities
Work orders, planned maintenance, assets with replacement alerts, statutory inspections, permits, HSE and procurement.
Learn more →Tenant and retailer experience
Portals, WhatsApp, SMS and e-mail, self-service declarations, kids areas, Shop & Drop and information kiosks.
Learn more →Finance and compliance
General ledger, VAT returns, e-invoicing, cheques, the cash safe, lease registration and eight country profiles.
Learn more →Data, insights and AI
Retail analytics, scheduled reports, Ask Mercato and an MCP server for your own agents.
Learn more →AI at the core
PropTech AI, built in rather than bolted on
Ask Mercato answers from your own records, with the rows and links behind every answer, in Arabic or English, typed or spoken.
- A morning brief for every user, of what needs them today.
- Automation that matches and drafts: waiting-list matches, pre-lease checks, incidents drafted from WhatsApp.
- An MCP server so your own AI agents use the same read-only tools.
- Private by design: role-scoped answers, and customer data is not used to train models.
Why ReoSoft
Built for how the region actually works
Global software treats the Middle East as a translation. We start from the rules, the documents and the payment habits of the markets we serve.
Tax and e-invoicing built in
VAT recognised on every rent, service-charge and turnover line, with returns laid out for the UAE, Saudi Arabia, Bahrain, Oman and Egypt, and ZATCA and ETA e-invoicing.
Lease registration, prepared
Ejari, Tawtheeq and Ejar, and the registers of Qatar, Kuwait, Bahrain, Oman, Egypt and Jordan: the pack, the fee and the reminder are ready, and the outcome is recorded on the lease.
Arabic first, not translated
Every screen, e-mail, statement and PDF in Arabic and English, right-to-left done properly, and bilingual documents your retailers and auditors can both read.
Cheques are first-class
Post-dated cheques tracked from receipt to clearance, a deposit planner for the week ahead, bounces with return fees, and a cash safe that reconciles to the ledger.
Enterprise security
Each company's data isolated by row-level security in the database, two-factor sign-in and passkeys, single sign-on, granular roles and an audit trail.
Your data, close to home
A dedicated deployment with its own database and storage, and in-region hosting for customers with data-residency requirements.
Who we serve
From the neighbourhood souq to the regional mall
Mercato is used by the people who own and run retail real estate, whatever its size.
Shopping malls
Operators with leasing, finance and operations teams who need turnover rent, service-charge recovery, a retailer portal and a full operations desk in one place.
Community centres and souqs
Centres of a few dozen to a few hundred shops that run on spreadsheets today and want leases, cheques and VAT done properly without an IT department.
Multi-mall groups
Owners with several centres, often across borders, who need each mall run on its own and the group reported as one.
Markets
One platform, eight markets
Country profiles set the VAT rate, the tax-return layout, ID formats and the lease register, so a portfolio that crosses borders still closes in one system.
United Arab Emirates
VAT 5% · FTA VAT 201 · Ejari and Tawtheeq
Saudi Arabia
VAT 15% · ZATCA Phase 2 e-invoicing · Ejar
Qatar
No VAT · Lease registration and fees
Kuwait
No VAT · Lease registration
Bahrain
VAT 10% · NBR return · Lease registration
Oman
VAT 5% · Tax Authority return · Lease registration
Egypt
VAT 14% · ETA e-invoicing · Form 10
Jordan
Sales tax 16% · Lease registration fees
About ReoSoft
A Dubai company with one focus
ReoSoft, short for Real Estate Operations Software, builds the systems that property teams use every day: to sign a lease, bill the rent, bank the cheque, fix the escalator and close the month. We sell to landlords and operators across the GCC, Egypt and Jordan, and we build in Arabic and English from the first screen.
More about us- Headquarters
- Dubai, UAE
- Markets
- GCC, Egypt, Jordan
- Languages
- Arabic, English
- Product
- Mercato
See Mercato on a centre like yours
A 45-minute walkthrough in Arabic or English, shaped around your leases, your retailers and your month-end.